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111cc operates under a defined set of legal terms that govern how your account, transactions and data are handled. Access to this platform depends on your local law and eligible region — read this page before proceeding so you understand where you stand.
These terms set out how 111cc manages the relationship between this platform and everyone who opens an account. They are not a guarantee of access. Whether you can use this service depends entirely on the laws that apply in your location and whether your region is eligible. If you are in Bangladesh, you are responsible for checking that your use of this platform is consistent with local law before you proceed. We do not make that determination for you. Within an active account, these terms cover how you interact with the platform — including the account wallet, deposits made through Nagad or Rocket, transaction history and any communications we send you. Each payment rail, including Nagad and Rocket, operates under its own service conditions in addition to ours. Where a third-party service is involved, their terms apply alongside ours, not in place of them. We update these terms when our legal obligations or platform conditions change. Continued use of your account after an update means you have accepted the revised terms. If any part of these terms is unclear, open a support request before acting — do not assume what an ambiguous clause means.
Nagad deposits are processed under both 111cc account terms and Nagad's own service conditions. Both sets of terms apply to transactions made through this rail.
Rocket transfers into your account wallet are covered by our transaction policy. Rocket's own terms govern what happens on their side of the transfer.
Your account wallet is governed by these terms. Funds held there are subject to the usage conditions described in the full policy, which you can request via support.
Not every part of your experience falls under this single policy document. Some areas are governed by separate terms, third-party conditions or local legal frameworks. This section clarifies the boundaries so you know which rules apply in each situation.
Creating, using and closing your 111cc account falls within the scope of this policy. Login credentials, session management and account verification steps are all governed here. Access itself depends on your local law and eligible region.
Deposits and withdrawals made through your account wallet — including those via Nagad and Rocket — are covered by this policy's transaction conditions. The payment provider's own terms also apply simultaneously.
Game content supplied by studios available in the lobby, including titles from Pragmatic Play, PG Soft and others, is provided under studio licences. We host it; we do not own or warrant the underlying software.
External services linked from this platform — such as Nagad or Rocket wallet apps — operate under their own terms and privacy policies. We are not responsible for those services once you leave the 111cc environment.
This policy is not only a set of restrictions — it also defines what you can do. You have the right to review the transaction records held in your account, to ask us to correct information we hold about you that is inaccurate, and to raise a formal question if you believe a policy has been applied incorrectly to your account. Each of these actions has a clear path. Transaction records are visible inside your signed-in account area under the history section. Account detail corrections require a support request with your account identifier and the specific field you want changed. Policy questions should be directed through the same support route — state clearly which clause or decision you are questioning. We will not resolve requests submitted without enough detail to act on. Short, specific messages get faster responses than long general ones. If you want to understand how your data is handled rather than change account details, that is a separate request type — see the trust section of this page for the relevant steps.
Open your signed-in account and navigate to the transaction history section. Every deposit and withdrawal — including Nagad and Rocket transfers — is logged there with timestamps.
If your registered name, contact detail or wallet reference is wrong, raise a support request. Include your account identifier and specify exactly which field needs updating.
If a policy was applied to your account in a way you disagree with, contact support and name the specific decision. Vague objections cannot be actioned — be precise about what happened and when.
Not sure what a clause means before you act on it? Send a support request describing your situation. We will explain how the relevant term applies to your account specifically.
For any legal or policy-related question, use the support routes published on this site. We handle policy requests separately from general account help — be specific about which policy area your question covers so it reaches the right place without delay.
Use the live chat option visible on this site to raise a policy question in real time. State that your question is policy-related at the start so it is routed correctly.
For detailed or formal policy requests — such as data correction or a written record of a policy decision — use the email address published in the support section of your account.
Log in and open the help section inside your account to submit a structured support request. This route is the clearest path for account-specific policy questions tied to your transaction or wallet history.
Understanding how we manage your information is part of knowing what this policy actually means in practice. We collect account data to operate your wallet, process transactions through Nagad and Rocket, and communicate with you about your account. We do not sell that data. Cookies on this site are used for session management and basic analytics — you can manage cookie preferences through your browser settings. Account security is your shared responsibility: keep your login credentials private and contact support immediately if you suspect unauthorised access. We retain transaction records and account data for as long as required by our operational and legal obligations. When those obligations change, the retention period may change too. If you want to know what specific data we hold on your account, raise a support request via the contact routes shown on this page.
We collect only the data needed to operate your account — registration details, transaction records and wallet references like your Nagad or Rocket number. We do not sell or pass this data to advertisers.
Cookies keep your session active and help us understand how the platform is used. You can adjust cookie settings in your browser at any time without closing your account.
Protect your login credentials and never share them. If you notice account activity you did not initiate, contact support immediately through live chat or the in-account help section.
When these terms are updated, we publish the change on the platform. Continued account use after a published update is taken as acceptance of the revised terms. Check this page periodically.
These questions cover what our returning account holders most often ask about legal terms, data rights and policy contact. If your question is not here, raise it directly through the support routes above.
Access depends on your local law and whether your region is eligible. If your location allows use of this platform, these terms apply to your account from the moment you log in. You are responsible for confirming that your use is lawful in your area.
Yes. Raise a support request through the in-account help section or via email and specify that you want a summary of the data held against your account. Include your account identifier so the request can be located and actioned without delay.
Nagad and Rocket deposits are logged in your transaction history inside your signed-in account. We retain these records for as long as our operational and legal obligations require. You can view the history at any time through your account page.
Contact support and identify exactly which field is incorrect — for example, a wrong registered name or an outdated wallet reference. Include your account identifier. We will verify the correction request before updating any detail.
Use live chat or the in-account support portal and name the specific decision you are questioning. Describe what happened, when it happened and which policy you believe was applied incorrectly. Vague requests cannot be acted on quickly.
We publish updates on the platform when terms are revised. We encourage you to check this page periodically. Continued use of your account after a posted update means you have accepted the revised version of these terms.