The 111cc mobile app puts your account, game lobby, and wallet controls in one place — open on any supported Android or iOS device without extra steps. Nagad and Rocket deposits work directly from the app, so your balance is ready when you are.
The 111cc mobile app is a browser-compatible and installable interface that brings the full platform to your phone screen. From the home screen you can reach the slots lobby — titles from Pragmatic Play, PG Soft, JDB and other studios we carry — as well as live casino tab
Reference / 03
How the App Works Day to Day
Using the 111cc app on mobile is straightforward once you know where each control lives. The sections below cover the four things returning members ask about most — getting in, finding games, handling deposits, and reaching support — so you can move through the app without guessing.
Logging In on Mobile
Open the site in your mobile browser and tap the login button at the top of the screen. Enter your registered email and password.
Finding Your Games
The bottom navigation bar shows four tabs: Home, Casino, Sports, and Account. Tap Casino to reach the full slots and live table lobby.
Depositing via Nagad or Rocket
Go to Account, then tap Wallet and select Deposit. Choose Nagad or Rocket from the payment method list.
Switching Between Sections
The app keeps your session active as you move between Casino, Sports, and Account tabs. You do not need to log in again when switching sections mid-session.
Reference / 04
App Transparency and Game Info
111cc shows information where the studio or provider makes it available. RTP figures, paytables, and rule sheets appear inside the game window itself — tap the information icon (usually a small 'i' or menu icon) before or during a round.
Where RTP Appears
RTP is shown only where the game provider publishes it. Open the game, look for the info or help icon inside the game frame, and the provider's published return figure will be listed there if available. We do not add or alter these figures.
Game Rules Access
Each game has a rules or paytable section accessible from within the game window. For live casino tables, the dealer interface includes a rules button in the corner of the screen. Tap it before placing a stake if you want to review the table limits and side-bet rules.
Supported Devices
The app interface works on Chrome and Safari mobile browsers on Android and iOS respectively. No plugin or special permission is needed beyond allowing the site to run in your browser. For the smoothest live casino experience, a stable mobile data or Wi-Fi connection is recommended.
Published Account Records
Your deposit and withdrawal history is stored in the Account section under Transaction History. Each entry shows the method used — Nagad, Rocket, or other configured rails — the amount, and the status. This record is available any time you are logged in, on both mobile and desktop.
Reference / 05
Getting Help Inside the App
If something is not working as expected in the app — a deposit that has not reflected, a game that will not load, or an account question — support is reachable directly from the mobile interface. Tap Account, then scroll to the Help or Contact section.
Live Chat
The live chat button appears in the Account section and also as a floating icon on most pages. Tap it to open a chat window with the support team.
Email Support
An email contact form is available under Help in the Account menu. Use it for account queries that need a written record — wallet discrepancies, verification questions, or anything you want documented. Response comes to your registered email address.
Help Articles
The Help section in the app includes written articles covering common topics: deposit steps for Nagad and Rocket, login recovery, and game loading issues. Check these first for quick answers before opening a chat, as most routine questions are covered there.
Reference / 06
What You Can Verify in the App
111cc is built around account transparency — the information that matters to you is visible in your own account area, not buried in a terms page. The four points below reflect what you can check yourself from the mobile app without contacting support.
Transaction Records
Every deposit and withdrawal you make is logged in Transaction History under your Account tab. The entry shows the payment method, amount, date, and current status. If a Nagad or Rocket transfer shows pending, the status updates automatically once the payment network confirms it.
Game Catalogue Navigation
The full lobby is accessible from the Casino tab. Studios listed in the lobby — including Pragmatic Play, Microgaming, Spadegaming, and CQ9 — are the ones whose titles are available on the platform.
Account Settings Control
Password changes, contact detail updates, and notification preferences are all managed from the Account settings page. No support ticket is needed for routine account edits. Changes take effect immediately and a confirmation appears on screen once saved.
Published Terms Access
The Terms and Privacy links are in the footer of every page, including on mobile. Eligibility and access depend on your local law and the eligible regions listed in those documents. We recommend reading the relevant section before making your first deposit.
Reference / 07
Mobile App Terms Explained
These are the terms that come up most often when members are navigating the 111cc mobile app for the first time. Each definition is written in plain language so you know exactly what a feature or label means before you use it.
What is a mobile wallet deposit?
A mobile wallet deposit means sending funds from a local payment app — such as Nagad or Rocket — directly to your 111cc account balance. You initiate it from the Deposit screen and confirm it inside your payment app.
What does 'session timeout' mean in the app?
A session timeout means the app has logged you out automatically after a period of inactivity. It is a security measure. Tap the login prompt and enter your credentials, or use saved browser credentials, to resume where you left off.
What is a game lobby?
The game lobby is the browsable catalogue of all available titles on the platform. On mobile it is reached via the Casino tab. You can filter by studio, game type, or use the search bar to find a specific title by name.
What does 'pending' mean on a transaction?
Pending means the payment has been submitted but the payment network — Nagad, Rocket, or another rail — has not yet sent a final confirmation to 111cc. The status updates automatically; no action is needed from you unless it stays pending beyond the timeframe shown on screen.
What is two-factor authentication (2FA)?
2FA is an extra login step where a code is sent to your registered phone or email after you enter your password. It adds a second layer of account security. Check your Account settings to see whether 2FA is enabled or available on your account.
What is KYC in the context of the app?
KYC stands for Know Your Customer. It refers to the identity verification steps the platform may ask you to complete — typically uploading a valid ID — before processing a withdrawal. The required documents and upload steps are shown in the Verification section of your Account page.
Reference / 08
Common App Questions Answered
These are the questions members ask most often about using the 111cc mobile app. If your question is not here, the Help section inside the app and the live chat route are the fastest ways to get a direct answer.
Do I need to download a separate app from an app store?
No separate download is required. Open 111cc in your mobile browser — Chrome on Android, Safari on iOS — and the site loads in a mobile-optimised layout.
How do I deposit using Nagad on the mobile app?
Go to Account, tap Wallet, then Deposit. Select Nagad from the payment method list, enter the amount you want to add, and follow the on-screen steps. You will be directed to confirm the transfer inside your Nagad app. Once Nagad confirms the transaction, your 111cc balance updates.
Why is a game not loading on my phone?
First check your internet connection — live casino titles need a stable signal. If the connection is fine, try clearing your browser cache and reloading the page.
Can I access the sportsbook and cricket markets from the app?
Yes. The Sports tab in the bottom navigation bar opens the sportsbook, where cricket markets — including BPL and international fixtures — are listed alongside other categories. Availability depends on your eligible region and local law; check the published terms for details.
How do I change my password from the mobile app?
Tap Account, then go to Settings and select Change Password. Enter your current password, then your new one twice to confirm. The change takes effect immediately. If you have forgotten your current password, use the Forgot Password link on the login screen instead.
What should I do if my Rocket deposit shows as pending for a long time?
Check the Transaction History in your Account tab to confirm the status. If it remains pending beyond the timeframe shown on the deposit screen, contact support via live chat with your transaction reference number. The support team can check the status with the payment network on your behalf.